Privacy Policy

Who we are

This website is operated by Soapbox Essence. Our website address is https://www.soapboxessence.co.za. If you have any questions about this policy, contact us at claudia@soapboxpromo.co.za.

Website Tracking

We use Google Analytics (GA4) to understand how visitors use our website. This sets cookies on your device to collect anonymous traffic data: pages visited, time spent, and general location (country/city level only). No personally identifying information is collected through these tools. These tracking cookies are only set after you click Accept on our cookie banner. If you click Decline, no tracking cookies are set and no data is collected.

You can opt out of this tracking at any time by visiting Google's opt-out page.

Submissions

When you submit our contact form we collect your name, email address, and message. This information is used solely to respond to your enquiry. We do not sell, share, or use your contact details for marketing without your explicit consent. Messages are processed through FormSubmit.co and stored only as long as needed to respond.

Your rights

Under POPIA (South Africa's Protection of Personal Information Act) and, where applicable, GDPR, you have the right to request access to, correction of, or deletion of any personal data we hold about you. To exercise these rights, email us at claudia@soapboxpromo.co.za.

Changes to this policy

We may update this policy from time to time. The date at the top of this page will always reflect the most recent revision. Continued use of the website after any change constitutes acceptance of the updated policy.